The IATA travel agents association has demanded the government to review the air passenger's draft citizen charter as it considers that the fuel charges that form the part of air travel cancellation charges is illegitimate and violation of law.
This is due to the fact as the IATA Agents Association of India believes that when the flyer does not flies there is no "fuel burn-off.
The charter is currently under the process of consultation. Officials in the Civil Aviation Ministry reported that feedbacks received from various stakeholders were under examination.
The charter released on May 22 said that the cancellation charges should have to be printed prominently and no cancellation charges beyond the base fare and fuel surcharge should be charged to the passenger in the name of air ticket cancellation charges.
In a representation to the ministry, the travel agents association said, ""Therefore, fuel charges cannot become a part of the cancellation charges and any attempt to include this into the base fare without merging both fare and fuel charges together is illegal and total violation of the law".
As of now different airlines, different amount as cancellation charges which has been complained by travelers on being inordinately high in some of the cases.